Salon etiquette

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Arrival

Please arrive at Reflections at least 15 minutes prior to your appointment to allow yourself time to change, fill out your personal consultation form if needed and undertake a comprehensive consultation. Late arrivals will be subject to reduced treatment times

Etiquette

To ensure that all clients at Reflections mind body spirit enjoy a relaxing and peaceful environment, we respectfully request that all guests keep noise to a minimum in the treatment and relaxtion areas. Mobile phones are to be left in the privacy of your room and turned off. We appreciate your co-operation.

Cancellation Policy

We request that clients endeavour to provide us with sufficent notice for cancellation. This will assist us in rescheduling your appointment. Any cancellations less than 24 hours on large packages/appointments will incur a 50% cancellation fee. 

A 50% deposit may be requested for all packages booked. 

If you are flagged as a 'no-show' 2 times within a 30 day period you may be requested to pay a 50% deposit before booking future apointments. 

Payment

Reflections accept cash, Visa, Mastercard and bank card.


We also accept over the phone transactions. 

Out of Salon Makeup bookings

The therapists at Reflections are happy to travel to you on your special day.

We will travel out of salon with a minimum of 5 makeup bookings. If you require Reflections for less, you have to option of paying the difference.

If your wedding is outside of Griffith your package price will include the extra travel fee. 

Also, if required, the client will need to provide the accomodation and return flights.

Your booking will be secured with a 50% non-refundable deposit.

Sundays, public holidays and long weekends will incur a surcharge